ABOUT HAMISH TAYLOR
Award winning CEO, Inspirational Speaker, Advisor and Moderator
From hugely successful businessman...
With a CV/Resume that the London Times described as “takes some beating”, Hamish Taylor progressed from academic scholarships to become a multi award-winning CEO.
After University education in the UK and USA, Hamish’s career has taken him from fast track promotion through International consumer goods giant Procter and Gamble, consultancy firm Price Waterhouse to become Head of Brands at British Airways and then CEO of the channel tunnel railway Eurostar followed by CEO of Sainsbury’s Bank … all before he was 40!
In all cases, he left behind a record of significant business growth triggered by a willingness to challenge the normal way of doing things by placing the customer at the core of all activities. Hamish has received multiple scholarships and business awards in the USA, UK and overseas.
Hamish relished the challenge of being the “non-airline” guy in the airline, the “non-banker” running a bank and the “non- railwayman” running a railway!
...to World Leading Speaker & Advisor.
Today, Hamish is in huge demand from leading businesses/organisations, business schools, and even Governments around the world.
Today, Hamish is in huge demand from leading businesses/organisations, business schools, and even Governments around the world. Hamish’s customer centric and innovation messages have provided inspiration for those at the forefront of the digital age, established organisations competing in today’s rapidly changing world and teams and individuals looking to create more influence inside the organisation (ie where the customers are “internal”). At the core are Hamish’s real life stories combined with his Customer-led Transformation approach and practical tools.
Over 500 organisations in 48 countries have sought his inspiration and he is widely recognised as one of the world’s leading experts on “how to put your customer at the centre of your activities”. Without fail, he receives outstanding testimonials from his customers – from Prime Ministers and CEO’s to front line staff; from major multi-nationals to small groups; from Sales/Marketing and Executive teams to HR, Risk, Finance and many other functions.
Although specialising in Keynote Speeches, Hamish is also much in demand for Facilitation and/or Masterclasses (including interactive exercises).
He has also recently built a significant reputation as both an online, broadcast and live event Moderator.
Scholarships/Awards
1982-1983 Robert T Jones Memorial Scholarship to USA
1982-1983 University Deans List for Outstanding Academic Achievement
1983-1984 St Andrews Society of Washington DC Scholarship
1983-1984 Emory University Business School Merit Scholarship
1998 Rail Professional Business Manager of the Year
1999 Elected Fellow of the Chartered Institute of Transport (FCIT)
2000 Elected Fellow of the Chartered Institute of Bankers (FCIB)
2004 Sheth Distinguished International Alumnus Award – Emory University
2025 Honorary Lecturer St Andrews University
President St Andrews University Athletic Union; Junior International Athlete; FRSA (1999); Freeman of Glasgow. Chairman, EMEA Advisory panel (Emory University); Trustee, Robert T Jones Memorial Trust; Board member Edinburgh Rugby, Times Profile 2001, Who’s Who since 1997.
