MASTER THIEF

Transferring ideas from one sector to another.

The inspired Leaders Network gave Hamish the title of Master Thief due to his record of transferring ideas from one sector to another.

In his line career he progressed from P&G Consumer Goods to Price Waterhouse professional services, Airlines at BA, Railways at Eurostar and Financial Services at Sainsbury’s Bank. In each case, he was able to take the lessons learned to introduce new thinking in each organisation.

In specific projects “stealing ideas” became a way of injecting innovation – including Yacht designers to introduce flat beds to BA and Disney to provide new insights into queuing systems.

Since moving into the Keynote and advisory world, the Master Thief approach has formed a key part of his advice to clients looking for their own breakthroughs.

Examples include lessons from:-
The Royal National Lifeboats Institution

Speed and Efficiency

Rugby Refereeing

Risk and Compliance

Doctors and Pilots

Trust

Marriage Guidance

Relationships

Musicians

Non-Verbal Communication

Church and Charities

Building Loyalty

Cabin Crew

Dealing with Difficult People

Hamish will challenge you and your team

to lift your opportunity or challenge out of the specific of your industry or discipline and, by doing so, recognise the potential breakthroughs by taking lessons from others.

Hamish talking at EPIC 2022 Conference

Get the recognition you deserve!

Get in touch to discover how Hamish’s customer-led transformation approach can help you and your team unlock and deliver exceptional value that truly resonates with your customers.